The new NHIF guidelines provide for a member to choose their preferred outpatient hospital /medical facility where they will be going to seek outpatient medical help. The preference here is pegged on the proximity and well your own opinion about the facility.
Related: How to check the NHIF account contribution status on your Phone
Once you choose a preferred facility you will not be able to get your medical services paid by NHIF from ANY other hospital. In the situation where you might need to change your preferred outpatient medical facility/ hospital; NHIF allows you to do so twice a year. Download the CHANGE OF MEDICAL FACILITY FORM
Update 29 August 2018: On the outpatient medical facility form, you can indicate a different hospital for each of your family members. This very helpful for those families who stay in different towns.
There is usually a national call out for change of NHIF preferred facilities. When the call is out you are advised to visit your new hospital and change your preference.
If you feel you need to change the hospital before a call is made you can still visit your nearest NHIF branch and submit the change of medical facility form.
Related: How to check your NHIF number in case you misplace the card
NHIF branch offices in Nairobi.
I can’t remember the hospitals i chose for my outpatient services. Am i able to know them online?
Cant Remember The Hospital I Choose,plz How Can I Check Out
How can iknow the hospital i choose as my outpatient hospital
How can I choose my outpatient health care?
I Cant Remember The Hospital I Choose ,plz How Can I Check Out
For those who needed their hospitals changed, were you helped?
Hi Sophia
Do you have help?
Hi kindiy assist me with my nhif number id 27798009
how do i change my outpatient hospital
Hi kindly assist me with my NHIF number urgently ID 23607823
Please help me choose hospital I don’t remember that password pls
I would like to change hospital from karatina to rongai
I want to change my dependant from Mama Lucy hospital to Bristo Park Nairobi
I want to change my dependant from Mama Lucy hospital to Bristol Park Nairobi
I want to change my current hospital, Mariakani Cottage Hospital to Syokimau Health Centre
Your services are pathetic, jambo pay included
I would like to change hospital
Hello, i would like to change my preferred outpatient Jamii Yadah medical center to Baldo Ippolita Catholic health center 3232-00 Nairobi. Reason been i have relocated from Utawala and am near the new hospital..kindly assist me.
How can I change my hospital from tudah to st thomos Mombasa likoni
Please kindly change my preffered nhif hospital from m.p.shah to Kenyatta national hospital id no.9775953
Want to choose my twins to be given a choice of Mwingi medicare(66601087) for out patient treatment. They have not been placed.
I would like to change my NHIF hospital for outpatient Coptic hospital please do make the changes.No:0595096 Stephen kiptanui
I would like to change my NHIF preferred hospital now.how can i go about it.
I chose outpatient long time and its not reflecting what is the problem my ID is 24237172
Hi I would like to add my preferred hospital to my card since I had filled Kenyatta n I was told the field is empty
Why is it that in the time of registration you dont give the information of hospital choosing and then you go ahead and choose hospitals for a customer?? How do i go about this? Kindly help.
Kindly put Mother Kevin Hospital 8n Nakuru west as my preferred Hospital.
Kindly put Mother Kevin in Nakuru West as my preferred Hospital.
Kindly change my outpatient hospital from KNH to guru nanak hospital.my ID NO 25272629.THANK YOU
Why don’t read the article first before asking questions? Go to NHIF offices for guidance on how to change the hospital
please update my status. change my whole family outpatient facility to DREAMLAND HOSPITAL,Spouse and children. It’s in kimilili. My id no. 14725195. Shadrack Simiyu wanjala.
help me change the hospital from Nairobi to nakuru
I can like to change my hospital at this time but when I go to nakuru nhif I m told not yet time..i live in nakuru now not.for one year haijanisaidia.kindly assist
Hi, i happen to change my out patient from jamia crecent to my current place Athiriver Shalom community Hospital, i did so on 3/5/2017. hadi sasa sijapata majibu Na niko kazini Monday to Monday so naitaji usaidizi nijulishwe kama tayari hio transfer To Shalom Community Hospital imekua approved. my NHIF NO is 5868099.
want to leave kawangware centre to any other ourpatient facility around there pls advice
Hii I want to change my Outpatient hospital and I am from the NHIF office kisumu, they are telling me it is not possible now. What can I do. I need a solution urgently.
I have not registered a prefered outpatient hospital since it started, yet today I went to register n was surprised to being told that I have aleady registered n that I should wait until September to change. My question is who registered my name without my concent?
hoa long should it taks to change a hospital preference
I changed my outpatient facility last month but upon calling the facility they told me they have not started offering the services yet despite that the facility is included in the nhif outpatient list, can choose again this month
I haven’t registered with any hospital yet but would like to. Which hospital can I register with either south b or pipeline embakasi.?
Hi
Please check the list of accredited hospitals here http://www.nhif.or.ke/healthinsurance/outpatientServices
changing of my former spouse to my current spouse ie removing the former spouse from my cover and putting my new spouse to the cover
Hi Moses
You need to visit the nearest NHIF office with your spouse copy of ID and passport photo.
KINDLY ASSIST ME TO KNOW HOW I CAN CHANGE DETAILS OF MY FORMER SPOUSE TO MY CURRENT SPOUSE
I want to change my preferred hospital from mama Lucy to Huruma nursing home
Cynthia
You need to visit the nearest NHIF office to you .For your case I think it’s Buruburu office
I want to change my preferred outpatient hospital from mama Lucy to huruma nursing home
W
I want to know how I can change my hospital-oupatient.
Hey Alpha,
You need to visit the nearest NHIF branch for assistance.Where are you located?
I can’t remember the hospital I chose for out patient and in patient
is it mandatory to choose a preferred hospital?
I can’t remember the hospital I chose for out patient
I want to know how i can change my hospital online
I want to change the hospital
i cant rembere the hospital i choose for out pesent please remaind.
I cannot remember the hospitals i choose . Please remind.
I can’t remember the name of hospital I chose for out patient though i know its in Buruburu
I can’t remember the hospital I chose for out patient
i want to change my outpatient hospital from Kitengela medical to victory hospital.
my name is vivian id number is 28603364
I want to change my preferred outpatient hospital from CGH Kakamega to Lupe.please effect this immediately n notify me.my name is Peter N Sakwa.card No.1430708
I forgot the outpatient hospital that I selected. How do I check?
I didn’t choose the hospital and it’s far from my place I want to change it though ve uswd the card only twice please help change to a nearby hospital
I can’t remember the hospital I chose
I can’t remember the hospital I chose for out patient