How to check the NHIF account contribution status on your Phone
The NHIF has made it easy for all its clients to check their status on their phones. You simply need to send an SMS with name ID followed by your ID number to 21101.
This makes it easy for members as the alternative was either the hospital or a long walk to NHIF offices.
Related: How to change your NHIF preferred hospital
What you need
- You should have at least 10 shillings credit on your Safaricom line. This is a premium rated service so bundle SMS /Okoa Jahazi will not work.)
- Your National ID number or Passport number
Procedure
Once you are ready with the above
Compose a new SMS starting with the letters ID followed with your ID or passport number
Example: ID 12345678
Send the message to 21101
You will receive a text showing your last payment date and the dependants on your NHIF account.
Answers to frequently asked Questions
What is the waiting period for NHIF or put differently how long does it take to access NHIF services after registration?
As we know NHIF has two types of membership, formal and informal. When you are in the informal sector your waiting period is 60 days while those in the formal sector have 30 days waiting period.
What’s is the waiting period for a dependent on NHIF?
NHIF has made it really easy for members to add their dependents. A dependents “card” becomes active immediately once you finish the registration process.
How long does it take for MPESA payments to be uploaded?
M-PESA payments are known to take between 24 and 48 hours although there are instances when M-PESA payments reflect immediately.
What happens when you break your contribution?
There are two options for this. You can decide to pay the principal amount and then wait for sixty days before you can resume using the service. Alternatively, you can pay the arrears plus penalties and be activated on the spot.
What are the penalties for late payment?
You need to pay your NHIF by the 9th of each new month. If you fail to pay by this date then you or your employer depending on your type of contribution will have to pay extra.
In the case of an employer missing payment they will be required to pay double the principal.
When an individual or as they call them informal contributor fails to pay on time they will need to pay 50% on the principal. That would be 500 plus 250 which will be 750.
RELATED: How to check your NHIF number in case you misplace the card
Visit http://www.nhif.or.ke for more information on NHIF
I wish to know my contribution number. thanks
wish to know my number
I wish to know my number
my name is Reuben Atuta id 25177447, I have not paid Nhif since 2015.what can I do? can I open a new account? advise accordingly
I have not paid my nhif CONTRIBUTION since January 2016 please how much do i need to pay to get my card updated ? Get me the correct status of my card ID no 23192316
I have just checked the status of my account and I am informed that I last paid in 2010/07 which is not true because I last paid last year. Where can I get updated information?
pls direct me how to get my NHIF card
Kindly I would like to be informed for any arrears up-to date of this id no 29836629.And i would as well want to know if i paid the month of January 2018 on date but i failed to pay the month of Feb 2018 by 9th ,then i pay on date 16 am I having a fine.U can get back to me via my email or this no pliz 0707489013
My pious ID is 22925099 Last year at pious the end pious month of Nov my wife was admitted at KNH but paid in cash in a reason that I was not given a ref No. on admission day. can I get my refund for this was not my fault? Sh 35000 is a lot of money.
i havent paid nhif for the last 11 months.
Do i need to pay my arrears first or i can just continue paying from the current month.
have not submitted contribution for a year now how much am i supposed to pay now. 24534133
i have not paid my nhif CONTRIBUTION since march 2017,how much do i need to pay
I work in Nairobi and my daughter is in kakamega anytime she is sick I have to send my NHIF card and copy of my ID home to my mum who stays with her.My question is there a way a can have two NHIF cards so that my daughter uses it whenever need arises without I going through sending it home then back to me when I need to??
please,may I know my balance contribution as of February 2017..
On 8/1/1018; i paid my nhif monthly contribution using my phone as an account number instead of ID number. my phone number is 0727108191. ID number is 31972534. can that be transfered to my account number?
You are still not explaining how to know one’s penalty via the phone without physicaly going to the office
Please help me know if i have any outstanding arrears and if yes,how much
Hi I have just received an SMS that my last payment was November 2017 but the name of my employer is incorrect… Can it be changed?
Please help me know wether I own outstanding arrears and if there is how much?
Hie… Am Consolata Sheri… Registered as nhif member 2014 but was active since last year because I was still a student… The problem is that I never went back to take my card and it’s my employer who has been remmiting my contribution… Now I need the nhif number because of some legal issues… How can I get it please help
I have not paid NHIF since employment in 2013.How do I reactivate it?
Hi Jamila,
Just visit the nearest NHIF office with Card and ID and ask them to activate you. You will need to pay for the current month goin forward
How much is principal amount
Pliz Help Me Know Whether I Have Any Outstanding Balance My Id No 31432502
Great informative posts. I loved it.
send me monthly statement fro Jan 2015 to October 2017
hi my contributions are up to sep 2017 where do I pay the penalty
I was out of country for 3yrs and I never pay my contribution where should I start? Should open another account for you or should go on the doing my payments?
I have not made any contribution over a year what should I do, and if I pay will I be able to access the service emmedietely .plz advice
nataka kujua ile kiasi nadaiwa
how can I remove a member from my card
how can I remove a member
can a polygamous member be covered by both or more spouses
hello, I humbly request how do I go about this please,,,,, I didn’t pay on time the nhif premium for the last one month,what is my penalty please?
Can I pay the penalties through the mpesa_?
I sent via mpesa wrong account.how do i get reverse.or it activated on my account.i errored in puting sccount numbrr
i have not paid my nhif since march 2017,how much do i need to pay
I want information abt my account please
please send me my nhif number.i need to fill some documents immediately
How should i pay 250 penalties through mpesa without me going to office because time factor
Can I apply for a new card if I have not paid for 1 year?
The NHIF card is linked to your ID card. So you may have to contact NHIF directly.
Hi Ann,
NHIF is insurance,if you haven’t paid you don’t enjoy the service.If you want to start a fresh visit NHIF office near you and say you want to start paying again.You don’t need a new application.
If I pay via Mpesa at 9th and takes 48hrs to reflects will I be charged penalty thanks
what is the status of my account pls
How can I hide my nhif status ie nobody to see my status. How do I go about it?
My,contribution
I have a one month late payment.I usually pay 500/=.So how much should I pay?
whats the status of my account plis
Hi…I have never paid my nhif since I guess 2014-2015.I was in school then..Will I have to pay the penalties
Hi…I have never paid my nhif since I guess 2014-2015.I was in school then..Will I have to pay the penalties
I tried to access my account status but there is no reply.
I have tried to check my account status but no any feedback
Hi,i just activated my acc for ID 22350255 holder,please tell me when am supposed to start paying monthly contribution to avoid inconviniences.
Thanks in advance
Willy did you pay in advance for the 3mnths .the you are supposed to wait for three mnth to end and you can start ur contribution
Please activate my card, ID 22577812
Hi, I have paid on time the last 3 months and after checking my status im told invalid, my card no is 6466370.