How to Pay Parking in Nairobi (2026 Guide): USSD, App & Online Portal
Paying parking in Nairobi is fully cashless and managed by Nairobi City County through three official channels: USSD (*647#), the Nairobi Pay mobile app, and the online e-services portal. This guide provides step-by-step instructions for How to Pay Parking in Nairobi for each method, ensuring you avoid penalties such as clamping and towing.
🚗 Quick Answer
- USSD (*647#) – fastest and most reliable
- Nairobi Pay App – for smartphone users
- Online Portal – via Nairobi County e-Services
1. Pay Parking via USSD (*647#) — Most Recommended
The USSD method is the primary and most widely used way to pay parking in Nairobi.
Steps:
- Dial *647#
- Select Parking Services
- Choose Daily Parking
- Enter your vehicle number plate
- Enter the parking zone
- Confirm via M-Pesa
✔ Key Advantage: Works on any phone without internet and provides instant SMS confirmation.
2. Pay Parking via Nairobi Pay App
The Nairobi Pay app is the official mobile application by Nairobi City County.
Features:
- Pay daily parking
- Apply for seasonal parking
- Manage multiple vehicles
- Access additional county services
Steps:
- Download the Nairobi Pay app (Android or iOS)
- Create an account
- Select Parking Services
- Enter vehicle details
- Complete payment via M-Pesa
✔ Best For: Users managing multiple cars or frequent parking.
⚠️ Note: Requires internet and login, making it less convenient than USSD for quick payments.
3. Pay Parking via Nairobi County Online Portal
You can also pay parking using the official Nairobi County portal:
👉 https://nairobiservices.go.ke/
Steps:
- Log in or create an account
- Navigate to Parking Services
- Enter your vehicle registration number
- Select parking zone
- Confirm payment via M-Pesa prompt
✔ Ideal For: Desktop users and businesses managing fleets.
💡 Expert Recommendation (Off-Street Parking)
While street parking is managed by the county, you may consider off-street parking facilities (e.g., malls and private parking lots) for:
- Better security
- Flexible hourly rates
- Reduced risk of clamping
These are privately managed and typically accept M-Pesa or ticket-based payments.
⚠️ Important Rules to Avoid Fines
- Pay immediately after parking
- Enter the correct vehicle number plate
- Ensure payment confirmation via SMS
- Do not assume previous payments are valid for new sessions
Failure to comply may result in clamping and penalties.
📊 Best Method Comparison
| Method | Speed | Ease of Use | Reliability |
|---|---|---|---|
| USSD (*647#) | ★★★★★ | ★★★★☆ | ★★★★★ |
| App | ★★★☆☆ | ★★★★☆ | ★★★☆☆ |
| Portal | ★★★☆☆ | ★★★★☆ | ★★★★☆ |
FAQs About How to Pay Parking in Nairobi
How do I pay parking in Nairobi using my phone?
Dial *647#, select parking services, enter your car details, and confirm via M-Pesa.
Is there a Nairobi City County parking app?
Yes — the Nairobi Pay app, though USSD is more widely used.
Can I pay Nairobi parking online?
Yes. Use the official portal: https://nairobiservices.go.ke/
What happens if I don’t pay for parking in Nairobi?
Your car may be clamped and you’ll pay penalties before release.
Can I pay parking with M-Pesa directly?
No direct Paybill entry is required—payment is triggered via USSD, app, or portal.
📌 Conclusion
Nairobi parking payments are centralized and cashless. For most drivers:
- Use *647# for speed and reliability
- Use the app or portal for convenience and account management
Choosing the right method ensures a smooth experience and helps you avoid fines and clamping.
