How to register for Safaricom online

Safaricom is the most preferred communication network in Kenya because it provides customers with variety of services as well as proper customer service. Are you tired of trying to call their customer care line and you do not get immediate response? Then there is a solution online if you register online. With safaricom online, you are able to chat live with the customer service agents as well as know your balance and access your mobile contacts with ease. So how do you get to register for safaricom online? Below are the steps of registration;

  1. Go to and click on self-care.
  2. The self care page will bring you options like, individual registration, corporate registration and non- safaricom registration.
  3. For individual registration, the page will prompt you to provide your mobile number, user name, a first password and a repeat pass word.
  4. Key in all the information and provide a password with at least eight characters.
  5. Accept the terms and conditions by ticking at the box below the password prompt.
  6. After your enter all that information it will ask you for an activation code will be sent to your mobile phone.
  7. Enter the activation code and click ok.
  8. After the activation code goes through, your page is ready for use.

After completing the process above, you will be able to see the last time you access the account, you can check your Bonga points online as well as see the account details that you used to register your line.

HowKE Team

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10 thoughts on “How to register for Safaricom online

  • would like to register my sim card online

    • Dennis mwaura

      I have a new sim card that I only know it’s pin number (1513/4312)and i want to register

  • mohamednoor ibrahim

    Please i would like to register online how will i do so


    I first registered my sim card using my father’s national Identity Card. I now have my I.D and I wish to change the details but am very far from the customer care houses.Please help me to solve this problem online.

  • Fridah mwendwa

    I replaced my line and i need the numbers can i get them back please


    How do i reset baring or to cancel call baring password?

  • moffat chachi kengere

    My safaricom line has blocked. .and I don’t hv puk no. .how can you help m


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