Fast Track Your Hustle: 5 Minutes to Renew Your NTSA PSV TAXI Badge Online

Ready to keep those wheels turning and the fares flowing in 2026? Whether you’re an Uber veteran or a local taxi pro, staying legal means staying on top of  your NTSA Taxi PSV Badge renewal . Don’t let an expired badge park your hustle—the process is now faster and more digital than ever!

Here is your ultimate, no-stress guide to navigating the eCitizen NTSA portal and getting your badge renewed in record time.

To renew your NTSA Taxi PSV Badge  in 2026, follow this refined step-by-step guide to navigate the eCitizen NTSA portal efficiently.

Requirements

• Active eCitizen Account: Access to the eCitizen portal.
• Digital Passport Photo: A recent photo with a white background in JPG/JPEG format.
• Valid Driving License: Your DL must be valid and include the correct class (e.g., B3 for taxis).
• Certificate of Good Conduct: While some reports suggest it may not be strictly required for every renewal stage, it remains a legal prerequisite for PSV operators.
• Medical Certificate: A valid medical certificate (Form 19) may be required for upload.

Phase 1: Portal Access

1. Login to eCitizen: Visit the eCitizen Gateway and log in using your National ID or email and password.
2. Verify with OTP: Enter the one-time password (OTP) sent to your registered mobile number.
3. Select NTSA Service: From the dashboard, choose the National Transport and Safety Authority (NTSA) New Portal.

Phase 2: PSV Application

1. Navigate to Driving License:Once inside the NTSA service portal, click on the “Driving License”
2. Select PSV Badge Renewal:Locate your active PSV details. Click the “Renew” button next to your taxi badge.

Note: If your badge has already expired, look for the “Apply for PSV Badge” option within the same section.

3. Update Personal Info:Confirm your place of birth, blood group, and current physical address.
4. Upload Documents:You must upload a recent passport-sized photo (white background, JPG/JPEG format). Some renewals may also require a scanned Certificate of Good Conduct and a valid Medical Certificate.

Phase 3: Payment & Issuance.

1. Initiate Payment:After submitting the form, you will be redirected to the payment page. The standard fee is KES 1,050.
2. Choose Payment Method:Select M-Pesaor your preferred digital payment method. Follow the prompts to enter your M-Pesa PIN for validation.
3. Download and Print:Once the payment is confirmed, a success message will appear. Go to the “Downloads” section to get your PSV Badge PDF.
4. Final Step:Print the badge and have it laminated for daily use.

Pro-Tips for 2026

• Avoid the “System Lock”: Ensure your Driving License (DL) is valid before attempting to renew the badge; an expired DL will block the badge renewal process.
• Digital Only: You no longer need to visit NTSA Likoni Road to “release” an old badge unless the system specifically flags a record mismatch.
• Physical Badge: You no longer need to visit NTSA Likoni Road to “release” your old badge from the system; the process is now fully digital.
• Verification: You can use the NTSA Mobile App to verify the validity of your renewed document once issued.
• Processing Time: While digital badges can often be downloaded immediately after payment validation, some applications may undergo a review period of up to 5 working days