How To Register For KCB Simba Points

How To Enroll For KCB Simba Points 

KCB bank Simba points are loyalty reward points that help give back something to its loyal customers. You earn point each time you use your KCB card.

When do you earn points?

You earn KCB Simba points each time you use either of the following channels

  • Credit debit
  • Debit or pre-paid card (pepea card)
  • KCB Mobi 0n*522#
  • Online banking,
  • KCB mobile app
  • Deposit money at KCB Mtaani agent
  • Take a loan,
  • Process your salary

How can you spend the points your earn

You can use the point to

  • Pay for your travel
  • Hotel accommodation
  • Car hire
  • Shopping for clothes , electronics and appliances and more

How to sign up for KCB Simba Loyalty Points?

There are three ways to apply for KCB simba points

  1. USSD – for customers registered on KCB mobile banking
  • Dial *522#
  • Choose ‘My Account’
  • Select ‘Simba Points’ and follow the steps
  1. KCB App
  • Open the Main Menu on the App
  • Choose ‘Simba Points’
  • Select ‘Enroll’ and follow the steps to finalize the enrolment process
  1. Branch Enrolment
  • Visit a KCB branch near you.
  • Fill in an amendment form (if you are an existing customer) or account opening form (for new customers) and tick in the Loyalty box. ASk for assistance from the  customer service officers at the branch
  • Ensure your mobile number, date of birth and full account(s) details are correct to ensure smooth enrollment.

Choose any of the methods above and enjoy rewards each time you use KCB bank products and services .

Check out the KCB Simba points page for more


HowKE Team

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6 thoughts on “How To Register For KCB Simba Points

  • Joseph Miringu

    I installed KCB app,once i open its refering me on how to activate it or will be back soon and had been so severally, pls help

    • Hey
      You need to visit the branch to get the app activated .

  • My KCB app is telling me ‘”failed from loyalty systems” what does this mean? Am not loyal?

  • Hesbon Kenani

    How do I activate or change the system password to my preferred pin

    • catherine

      Hi Hesbon
      You need to be setup to be able to do this. The set up is done at the bank.


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