How to Register For Okoa Stima Service

Kenya Power and Safaricom have partnered to ensure you do not miss power even when you run out of cash. So they devised Okoa Stima service, it’s sort of a loaning scheme that allows you to borrow a number of units for your pre-paid meter as well as post-paid as you sort your finances.

The service enables customers to borrow any amount within their credit limit and use the same amount to settle their power bills. The service only works with pre-paid meters customers and the amount is supposed to be paid within 7 days. The loan facility is provided by Safaricom at a 10% fee via Mpesa money transfer service. The users can register up to 3 meters.

Note: un-registered meters cannot use this facility.

How to register for Okoa Stima service;

  • To start with, Safaricom subscribers need to dial *885# and accept its terms and conditions.
  • You’ll then be prompted to enter your National ID number
  • Set your secret PIN after which confirmation is required.
  • confirmation message will then be sent via a text message
  • Choose to continue to register meter/account and select register new then
  • Select either Prepaid or Postpaid depending on your KPLC meter account.
  • After entering the meter or account, choose

How to pay your KPLC Power Bill using *885#

  • From your Safaricom line, Dial *885# then enter your PIN
  • Choose Post-Pay
  • From registered accounts, select the account you want to pay for, (the outstanding bill will be displayed)
  • Select pay bill via M-Pesa
  • Either choose full or a part payment, enter the amount and submit.
  • A confirmation message will be sent

How to buy KPLC Tokens using *885#

  • Dial *885# and enter PIN
  • Select pre-paid
  • Select the meter you want to buy token for
  • Your M-PESA account will be deducted
  • You’ll receive a confirmation message

How to request Okoa Stima – Prepaid

  • Dial *885# and enter PIN
  • Select pre-paid
  • Select Okoa Stima
  • Select ‘request emergency top up’
  • Select the Meter
  • Select preset Okoa amounts ranging from Ksh.100 to 1000 and confirm

How to Request Okoa Stima- Postpaid

  • Dial *885# and enter the PIN
  • Select postpaid
  • Select the account, the bill on the account will be automatically displayed
  • Select Okoa Stima and follow steps

HowKE Team

Here to give precise how to guides. Helping you,Know Everything!

5 thoughts on “How to Register For Okoa Stima Service

  • The service keeps on telling me failed what could be the problem?

  • kelvin juma

    have paid and have not yet received the message

  • Caroline Kimondo

    It keeps on asking me to register meter/account even after registering…… It ain’t bringing the other steps

  • William

    Hi have tried the okoa loan but it keeps on telling me to again what could be the problem.

    • Encountered the same problem


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