How to Replace a Lost Passport in Kenya (Requirements & Fees)

Losing a passport can be stressful, especially if you need it for travel, identification, or official applications. Fortunately, the government of Kenya provides a clear process to replace a lost passport in Kenya through the online platform eCitizen.

Let’s look at  how to replace a lost passport Kenya, including the required documents, application steps, replacement fees, and processing timeline.

What to Do Immediately After Losing Your Passport

If your passport is lost or stolen, take the following steps immediately:

1. Report the loss at the nearest police station

2. Obtain a police abstract

3. Prepare an affidavit explaining the circumstances of the loss

4. Start the passport replacement application on eCitizen

Reporting the loss quickly helps prevent misuse of your passport and is a mandatory requirement when replacing a lost passport in Kenya.

Requirements to Replace a Lost Passport in Kenya

To replace a lost passport Kenya, applicants must submit several documents to the Directorate of Immigration Services (Kenya).

Required Documents

• Original national ID card and a copy

• Police abstract reporting the lost passport

• Affidavit explaining how the passport was lost

• Copy of the lost passport (if available)

• Three recent passport photos

• Duly filled passport application form from eCitizen

In some cases, immigration officers may request additional documents for verification.

Fees for Replacing a Lost Passport in Kenya

The cost to replace a lost passport Kenya is higher than a normal passport application because of the replacement penalty.

Typical fees charged by the Directorate of Immigration Services (Kenya) include:

Fees may change periodically, so always confirm the latest charges on the eCitizen portal.

Payments are usually made via:

• M-PESA

• debit or credit card

• mobile banking

How to Replace a Lost Passport in Kenya (Step-by-Step)

Follow these steps to apply for a lost passport replacement Kenya.

Step 1: Log in to the eCitizen Portal

Visit the eCitizen website and log in to your account.

If you do not have an account, you must create one before starting the passport replacement application.

Step 2: Select Immigration Services

On the dashboard, choose:

Directorate of Immigration Services

Then click:

Passport Application

Step 3: Choose “Replacement of Lost Passport”

Select the option for lost passport replacement Kenya and complete the application form.

You will be required to provide:

• personal details

• passport details (if known)

• explanation of how the passport was lost

Step 4: Upload Required Documents

Upload scanned copies of:

• police abstract

• affidavit

• national ID

• passport photos

Ensure the documents are clear and readable.

Step 5: Pay the Replacement Fee

Proceed to pay the applicable passport replacement fee via:

• M-PESA

• debit or credit card

After payment, download the application receipt and form.

Step 6: Book an Immigration Appointment

Schedule an appointment at your nearest immigration office such as:

• Nairobi

• Mombasa

• Kisumu

• Nakuru

• Eldoret

You must present original documents for verification.

Step 7: Biometric Capture and Submission

Visit the selected immigration office with:

• printed application form

• payment receipt

• required documents

Immigration officers will capture fingerprints and photographs before processing your replacement passport.

How Long It Takes to Replace a Lost Passport in Kenya

Processing time for a lost passport replacement Kenya is usually:

4 to 8 weeks

However, delays may occur due to:

• verification of lost passport records

• high application volumes

• additional document checks

You can track your application through the eCitizen dashboard or SMS tracking service.

Tips to Avoid Losing Your Passport Again

Replacing a passport can be expensive and time-consuming. Consider these precautions:

• Always store your passport in a secure travel pouch

• Keep digital copies of your passport

• Avoid carrying your passport unnecessarily

• Report loss immediately if it occurs

These measures can help prevent the inconvenience of having to replace a lost passport in Kenya again.

Frequently Asked Questions

Can I travel after reporting a lost passport in Kenya?

No. You must first apply for a passport replacement before traveling internationally.

Do I need a police abstract to replace a lost passport?

Yes. A police abstract is mandatory when applying to replace a lost passport Kenya.

Can I track my replacement passport application?

Yes. You can track the progress via the eCitizen portal or SMS updates.

Conclusion

If you lose your travel document, it is important to report the loss immediately and begin the process to replace a lost passport Kenya through the eCitizen portal.

By preparing the required documents, paying the replacement fee, and attending your immigration appointment, you can successfully obtain a new passport and continue your travel plans.