Government Services

How to Check Nairobi City Water Bill Balance on Phone

Its quick and easy to check your water bill balance on your mobile phone. Nairobi Water Company customers can now check their account balances and meter readings via SMS.

Related: How to Check your Nairobi City Water Bill Online

What you need 

  • A working phone service
  • At least 10 shillings airtime
  • Your water meter number

The procedure 

  1. Create a new message from your mobile phone,
  2. Type in your water meter account number
  3. Send it to 5571.

You will get a reply with details of your water bill/ meter reading showing the account status

This is a premium sms service; charge at ksh 10 above normal rates.

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HowKE Team

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