How to shop and Ship from Aliexpress to Kenya

Thanks to an innovation brought in by Safaricom, AliExpress customers within Kenya can now quickly pay for goods and shopping, in general, using M-Pesa wallet. This is following a business partnership deal with Safaricom and financial giant Ant financial, which is actually the world’s largest fintech service provider as of 2019. You can now enjoy worldwide shopping just like in the US and other parts of the world. In this post, I will take you through the process of shopping on Aliexpress using Mpesa.

The partnership between the two tech platforms comes just five months later, following Safaricom announcing its M-Pesa global leadership. The move essentially targets micro-traders in Kenya who source for stock and other merchandise from different manufacturers in China.

Kenyans doing their shopping on the platform will be presented with the M-PESA platform as one of the primary payment options when checking out at their shopping cart on the Aliexpress mobile app.

How to shop on AliExpress using M-PESA Wallet

  1. Download the Aliexpress App
  2. Shop for your desired items from the app
  3. On the checkout page, select M-PESA as your preferred payment method
  4. Enter your Safaricom mobile number
  5. Confirm your shipping address
  6. Click on the “pay now” button

If you don’t have sufficient money in your M-Pesa account, you can simply Fuliza it at the time of payment. If you have Fulizad and exceed your Fuliza limit already….top up your M-PESA account or ask someone to send you the difference.

Another method of paying for your Aliexpress shopping is Using the Aliexpress  M-PESA Pay bill number. You can follow the steps below if you prefer this method.

  1. Go to your Safaricom sim toolkit Menu on your device.
  2. Click the Lipa Na M-PESA option
  3. Enter AliExpress Business/paybill Number 614250
  4. Enter the unique number that will be shown on your Aliexpress screen
  5. Enter the total amount of money as seen on the checkout page
  6. Enter your Mpesa PIN and then click OK.

AliExpress contacts

Do you have any queries or issues to address to Aliexpress? Worry not for we have the right contact details. The company handles thousands of issues each day, and you may experience a delay in response. The best way is to use the chat option on the app itself to get quick assistance.

Address: Alibaba (China) Co., Ltd: 969 West Wen Yi Road Yu Hang District Hangzhou 311121, China

Phone: +86 571-8502-2088

Email: [email protected]


The good thing with Safaricom’s M-PESA is that the payment process is not only faster but also much more manageable for many shopping enthusiasts who don’t have a Visa or MasterCard product. (You can similarly visit your bank to provide you with these cards)

You don’t have to estimate charges that you may not understand or exchange rates from Kenya Shillings to Aliexpress’ US dollars currency at checkout.

The two most notable issues with international level shopping have always been the checkout payment method and the shipping address which most Kenyans actually don’t have.

We are still optimistic that more Kenyans will embrace online shopping, get their physical address allocated and verified in order to facilitate the smooth shipment of goods. You can, however, use the nearest shipping center like Posta or other shipping companies to receive your items.

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