How to book your SGR train Ticket
1. Go to their booking offices at Syokimau in Nairobi, or Miritini in Mombasa
This is resource intensive. You may take two hours to go to the train station and back…and you will spend money in bus fare or fuel or Uber ride charges.
2. Use the USSD code *639# and MPESA on your phone
You also need to have the amount equivalent to the train fare on MPESA…if you are going to pay immediately to secure your seat. First class ticket is KES 3000, and Second class ticket is KES 700 for the adult passengers. Children above 3 years pay 50% of the adult rate. Child below 3 years is fee.
You also need to have the id number / passport number for the adults before you begin the below process. Any time you delay to select an option…you will get the below error…deposing on your phone. Connection problem or invalid MMI code.
Step 1: Dial *639# from your Safaricom line.
Step 2: Select the train based on the timing…do you want the 8 am (Inter-county train) or 3.30 pm train.
Step 3: Select the departure station
Step 4: Select your destination
Step 5: Select travel date
Step 6: Choose a coach. This is either first class or second class
Step 7: Enter total number of passengers (I guess this includes any children in your group)
Step 8: Enter the number of children aged 3- 11 years in the group
Step 9: Enter full name and ID or passport number of the first adult. You will repeat the same step for all the adults in your group.
Step 10: I like paying now….summary of the ticket, destination and amount displayed for you.
Step 11: Update:::Madaraka Express:
Step 12: After some 30 seconds to 3 minutes times, you will receive a prompt to pay or an sms with paybill number.
Step 13:Print the ticket .
Keep the message in step 12 above safe as you will require your reference number to print your ticket at the station on the day of travel. You will also need your National ID to verify your identity before borading Madaraka Express Train.