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How to reach HELB on SMS

The Higher Education Loans Board has made it easy for loanees to reach them through sms for any queries. To do this just create a new message with the short code corresponding to your query then # and you ID number. You then send this message to 5122
For undergraduate balance send BALUG#ID NO
For post graduate balance send BALPG#ID NO
For clearence certificate status CERTCLEAR#ID NO
For loan application status APPSTATUS#ID NO
For last semister paid SEMESTER# ID NO
To check if your tuition is paid for self sponsored studens SSP#ID NO
For latest disbursement from helb LASTPAY#ID NO
For anyother news from helb NEWS#ID NO
This service is available for those who have registered with HELB.
To register send an sms with the words REGISTER#ID NO using a phone number registered in your name.
Sms costs 10 shillings only..

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11 thoughts on “How to reach HELB on SMS

  • paul otieno moses

    Hi I am paul trying to activate my account and the link/cord for activation is not coming to my email, kindly assist.

    Reply
  • Kipngeno Dennis

    Hello,this is my humble request for helb loan.I apply on October yet I haven’t receive that loan.Id no.39313852, phone number 0715236680.Thanks has I wait your response.

    Reply
  • Hi my no is 16g01aibm008 i joined my first year in 2016 at african nazzrene uni. then i apply for helb loan but forms does reach the office so am asking if i may submit again those forms because that time i deffer the school, this year i apply and it was successful. my aim is for the year 2016/2017 because its only forms. kindly assist me

    Reply
  • felix wambua

    i am eager for responce on loan increment as promised by manager in office before july 2018.

    Reply
  • felix musembi wambua

    it followed that i called semister 2017/2018 of and beared the pain that i could not even withstand i beg for loan increment up to 50000 or even 60000. allow me to be frank that i cannot raise even for basic need . i totally depent on people. i am a student at kenyatta university E35S/21260/2016. First semister .GOD hear my plea

    Reply
    • felix musembi wambua

      i am felix wambua a student at kenyatta university e35s/21220/2016 and i beg for loan increment 2018/2019 for at least 50000 due to financial constraints that i am facing currently . i am looking forward for positive reply.

      Reply
  • felix musembi wambua

    i am felix wambua a student at kenyatta universirty main cumpus reg no. e35s/21260/2016. i beg for loan increment up to 50000 so that i may not miss to achieve my dream in education. i have encounterd challege to raise eveve for basic need. herken to my plea. i appreciate the amount i got first time. i just beg for increment plase

    Reply
    • You will need to draft a letter and deliver to HELB offices at Anniversary towers…talk to the officers there to assist you. Best of luck.

      Reply
  • Hi my it no 26975711 I paid loan in lump sum on 3rd May and you have factored I the penalty ,it shows I have arrears.kindly sort me out

    Reply
    • You need to contact HELB, check the contacts at http://www.helb.co.ke or visit the offices at Anniversary towers…talk to the officers there to assist you. Best of luck.

      Reply

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